Privacy Policy
This Privacy Policy outlines how Discovering Joy Preschool (“we,” “our,” or “us”) collects, uses, stores, and protects personal data when you interact with our website, discoveringjoypreschool.com (the “Website”). We are firmly committed to respecting your privacy rights and protecting your personal data in accordance with applicable data protection laws, including the European Union General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act, as amended (“CCPA”). We maintain a privacy-first approach to data collection and handling, aiming to provide a secure and transparent experience for all users.
1. Commitment to Privacy and Protection of Data
Discovering Joy Preschool values your trust and is dedicated to safeguarding your personal information. We implement robust data protection practices to ensure your information is processed lawfully, fairly, and transparently. Our Privacy Policy explains what data we collect, for what purposes, and how you can exercise your rights in relation to your personal information.
2. Scope and Role of Data Controller
This policy applies to all personal data collected through our Website and any related services. For the purposes of the GDPR and other applicable data protection laws, Discovering Joy Preschool is the “data controller” with respect to personal information collected via discoveringjoypreschool.com. You may contact us regarding this policy at [email protected].
3. Categories of Personal Data We Process
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:
– Usage Data: Information relating to how you interact with our Website, including your IP address, browser type, browsing actions and paths, time zone settings, and session information.
– Account Data: Information you provide when creating an account or completing any form submissions, including your name, email address, physical address, and telephone number.
– Profile Data: Preferences, user behavior, educational interests, purchase history, or activities performed on the Website.
– Communication Data: Records of communications sent to or received from you, including contact requests, support queries, and other correspondence.
– Technical Data: Device-specific information such as operating system, hardware model, language settings, and software version.
– Transaction Data: Information that includes payment transactions and services you have purchased or accessed through the Website, including billing and delivery information.
– Preference Data: Marketing and communication preferences, including opted-in consents or indicated interests regarding our programs and offerings.
4. Legal Bases for Data Processing
We will only process your personal data when permitted by law and where one or more of the following legal bases apply:
– Consent: Where you have explicitly given us permission to process your personal data for a specific purpose.
– Performance of a Contract: Where processing is necessary for the performance of an agreement or contract with you.
– Legal Obligation: Where we must comply with a legal or regulatory requirement.
– Legitimate Interests: Where it is necessary for our legitimate business interests, provided these are not overridden by your fundamental rights and freedoms.
5. Your Data Protection Rights
Subject to applicable data protection laws, you have the following rights:
– Right of Access: You may request access to your personal data we hold.
– Right to Rectification: You may request that we correct inaccurate or incomplete data.
– Right to Erasure: You have the right to request deletion of your personal data where there is no compelling reason for its continued processing.
– Right to Restriction: You may request that we limit the processing of your data in certain circumstances.
– Right to Data Portability: You may request that your personal data be provided to you in a structured, commonly used, machine-readable format and/or transferred to another controller.
– Right to Object: You can object at any time to our processing of your data where your data is being processed under the legitimate interest basis or for direct marketing.
To exercise any of the above rights, please contact us at [email protected]. We may require verification of your identity before addressing your request.
6. Security Measures
We have implemented appropriate technical and organizational measures designed to protect your personal data from unauthorized access, disclosure, alteration, or destruction, including:
– Encryption of data during transmission and, where feasible, at rest
– Role-based access controls and authentication protocols
– Secure servers and firewalls
– Regular data backups and disaster recovery protocols
– Staff training and awareness programs in line with current data protection best practices
7. International Data Transfers
When transferring personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are implemented, including the use of Standard Contractual Clauses approved by the European Commission. This ensures your data is treated in a manner consistent with GDPR standards, regardless of location.
8. Data Retention
We retain personal data only for as long as is necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting obligations. Retention periods vary by category:
– Account and Profile Data: Retained for up to 24 months after last account activity or user request for deletion.
– Transaction and Communication Data: Retained for up to 7 years pursuant to legal and tax requirements.
– Usage and Technical Data: Retained for a maximum of 12 months, unless anonymized for analytical or security purposes.
– Preference Data: Retained until consent is withdrawn or up to 24 months from last recorded interaction.
9. Cookie Policy
Our Website uses cookies and similar technologies to enhance user experience, analyze traffic, and provide relevant content. Cookies may include:
– Essential Cookies: Necessary for the Website to function (e.g., session identifiers, login capabilities).
– Functional Cookies: Enable enhanced features and preferences (e.g., remembering user choices or location).
– Analytics Cookies: Collect data to understand website usage and improve performance.
– Performance Cookies: Monitor technical performance and troubleshoot issues (e.g., load times, crashes).
10. Cookie Management and Compliance
Visitors to discoveringjoypreschool.com are given clear notice of cookies and are able to manage their preferences on first visit via a cookie consent banner. You may also configure your web browser to reject or remove cookies at any time. Where required by GDPR or CCPA, we will obtain user consent before placing non-essential cookies. Users in California may opt out of the “sale or sharing” of personal data under CCPA using the provided tools or by contacting us directly.
11. Special Protections for Children
Our Website and services are intended for parents and guardians. We do not knowingly collect personal data directly from children under 13 years of age. If we become aware that a child under 13 has submitted personal information, we will take reasonable measures to delete such information from our systems unless we are legally required to retain it. Parents or guardians may contact us at [email protected] to request removal of a minor’s data.
12. Policy Updates and Notifications
We reserve the right to modify or update this Privacy Policy as necessary to reflect changes in legal requirements or our processing practices. Substantive changes will be communicated through the Website or by direct notification where feasible, and users are encouraged to review this page periodically for the latest information on our privacy practices.
13. Contact Information
If you have any questions about this Privacy Policy, your rights, or how we protect your data, please reach out to us at:
[email protected]
Discovering Joy Preschool
Website: discoveringjoypreschool.com
We are committed to maintaining compliance with global privacy regulations and protecting your right to privacy. If you believe your data has been handled improperly or would like further information about our practices, we welcome your feedback and inquiries.